Frequently Asked Questions
There are plenty of website builder online. Why choose you?
We are not a website building platform. If you are looking to build your web presence by yourself, we may not be the best fit. We are a team of developers, graphists and marketers. We design and build web platforms for you, allowing you to customize and change parts of it by yourself
Do you host the website yourself?
After your website is done and approved, we host it and maintain it for as long as you wish, for a monthly hosting fee, just like any other platforms. During this time, we are open to new subcontracts, allowing you to change the site as much as you want after its initial development. However, you can, at any time, part ways with us, and receive a complete copy of your website, so you can host it yourself
How does it work after I apply?
Once you have sent your quote either through our 'Get a Quote' page or via email, we will shortly come back to you to gather the info we need to proceed further
How much do you charge?
The price set on the project is heavily dependent on the scope of said project. You can always ask us for a quote using the 'Get a Quote' page with no risk nor engagement
How long does it take?
Just like the price, the time required to complete a project is also heavily dependent on the scope of said project. And as mentionned in the previous question, you can always ask us for a quote using the 'Get a Quote' page with no risk nor engagement
Do I need my own icons and images?
No. You have the option to bring your own, which will reduce our workload, and thus the cost of your project. If you don't own any icons or images, we have talented graphic designer on board who will gladly design and create logos, icons etc.
I have more questions. Who should I talk to?
You can contact either our sales department (sales@moonshine-web.com), or for more general questions, our non-customer support email (support@moonshine-web.com)
